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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan Nerenberg

September 14, 2026

5  out of  5
rating by Alan Nerenberg
"Just spoke to Ereny about an email I’d received. She was very pleasant and helpful. She was knowledgeable about the issue and went above and beyond to resolve it. I am very pleased."
We responded:
"Alan, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Robert Puentes

September 11, 2026

5  out of  5
rating by Robert Puentes
"Gabby fue muy amable con migo! Me ayudó a obtener una cobertura para mi vehículo. Gracias"
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Sport-Imports-and-Parts

September 10, 2026

5  out of  5
rating by Sport-Imports-and-Parts
"Nielka helped me switching my insurance, very knowledgeable and helpful. Saving me a lot of money 🤩"
We responded:
"Thanks so much for the amazing review, Sport-Imports-and-Parts! We really appreciate your support here in Federal Way. Just reach out anytime if you need us - we’re here for you. "
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Nayeli FMartinez

September 9, 2026

5  out of  5
rating by Nayeli FMartinez
"La señora gaby muy amable"
We responded:
"Nayeli, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Angie Summers

September 8, 2026

5  out of  5
rating by Angie Summers
"Yolanda did a wonderful job helping me get auto insurance that best fits my budget! Not only did she meet my budget but also did a great job explaining in details what my insurance covers. The process was quick, smooth and easy! She’s also super nice, definitely recommend working with her 😊"
We responded:
"Angie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Federal Way. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Yolanda Santana Harris and Team "
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Natalia Salamanca

September 8, 2026

5  out of  5
rating by Natalia Salamanca
"I had a really good experience when I went, they are very friendly and very helpful and also bilingual and made it easier for them to work with me and my mom. Especially the lady who helped us, Gabby, she was just the sweetest and most helpful ever. I would recommend becoming clients with them."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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georgemuugi kamau

September 4, 2026

5  out of  5
rating by georgemuugi kamau
"Thank you Yolanda for helping me today with my auto insurance• fast and easy*."
We responded:
"Hi georgemuugi, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Yolanda Santana Harris, Your State Farm Agent "
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ki phnsk

September 4, 2026

5  out of  5
rating by ki phnsk
"Nielka helped getting my policies setup; she was very nice and knowledgeable. Highly recommended"
We responded:
"Thanks so much for the amazing review, ki! We really appreciate your support here in Federal Way. Just reach out anytime if you need us - we’re here for you. "
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Thomas Nastasi

September 3, 2026

5  out of  5
rating by Thomas Nastasi
"Ryan did great. Thanks for all your help"
We responded:
"Thanks so much for the fantastic rating, Thomas! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Estela Ortiz

September 3, 2026

5  out of  5
rating by Estela Ortiz
"Nielka helped me save money by bundling my home and autos, as well as protection for my family. highly recommended"
We responded:
"Thanks so much for the amazing review, Estela! We really appreciate your support here in Federal Way. Just reach out anytime if you need us - we’re here for you. "
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Eric Gomez

September 3, 2026

5  out of  5
rating by Eric Gomez
"Yolanda was an absolute pleasure to work with!

Called to make some upgrades and changes to my renters insurance policy. Yolanda was there to help me with no problems, and she was always a step ahead in helping me out. I highly recommend working with Yolanda. She is awesome and helps out a ton!"
We responded:
"Hi Eric, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Federal Way.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Yolanda Santana Harris "
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shak

September 2, 2026

5  out of  5
rating by shak
"Nielka was very helpful and knowleadgable. Highly reccomended"
We responded:
"Thank you so much for the 5-star rating, shak! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Yolanda Santana Harris "
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Cesar Luna

September 2, 2026

5  out of  5
rating by Cesar Luna
"Nielka fue muy amable y respondio todas mis preguntas, super recomendados"
We responded:
"Cesar, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Federal Way. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Yolanda Santana Harris and Team "
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Gaby Martinez

September 2, 2026

5  out of  5
rating by Gaby Martinez
"Trato amable personal atento a y dedicado a su trabajo Nielka me ayudo a despejar mis dudas"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Lijalem Tassew

September 1, 2026

5  out of  5
rating by Lijalem Tassew
"Thank you Nielka for helping me!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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benson jojo

August 21, 2026

5  out of  5
rating by benson jojo
"Gabby provided me with a great customer service. High recommend. 😀"
We responded:
"Thanks so much for the fantastic rating, benson! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Yuridia Altamirano

August 20, 2026

5  out of  5
rating by Yuridia Altamirano
"Stephanie Garrison was incredibly quick and helpful with my commercial insurance. I urgently needed it, and she managed to get it approved the same day! She was incredibly patient and provided me with a detailed explanation of my whole policy."
We responded:
"Thank you Judy for the review! It was a pleasure meeting you and helping you with your auto and renters insurance! We appreciate our customers 😊"
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Amy K

August 19, 2026

5  out of  5
rating by Amy K
"Yolanda was very helpful and responsive! She answered all my questions, and got me set up with insurance at a a good price."
We responded:
"Thank you so much for your kind review, Amy!  If you need insurance assistance, we are just an email or call away! - Yolanda Santana Harris, your State Farm Agent   "
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bang nguyen

August 17, 2026

5  out of  5
rating by bang nguyen
"Yolanda with State Farm is very knowledgeable, flexible and efficient. She helped me save quite a bit of money on home and auto insurance over the weekend. Yolanda was readily available via email or phone, which really sped up the process and made things less overwhelming. Thanks Yolanda, I'm glad we kept in contact even though it took a few years!"
We responded:
"Hi bang, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Yolanda Santana Harris, Your State Farm Agent "
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Sonia Portillo

August 14, 2026

5  out of  5
rating by Sonia Portillo
"Gabby es muy amable atenta y me explico todas mis preguntas. Buen servicio al cliente"
We responded:
"Thank you for the 5-star review of Yolanda Santana Harris’s team - we really appreciate your kind words! "
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Noormal Hotak

August 13, 2026

5  out of  5
rating by Noormal Hotak
"Came to the office looking for a quote, Nielka Reyes Roblero helped me get everything setup for me and my brother. Saved over $100 per month! Highly recommended"
We responded:
"Thank you so much for the 5 stars, Noormal! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Estrella Lopez

August 11, 2026

5  out of  5
rating by Estrella Lopez
"The service Gabby provided over the phone was amazing! She was very patient and took the time to explain everything in detail, answering all of my questions while helping me fill out my forms. Being bilingual was also a huge plus, especially when communicating with family members who prefer Spanish. I really appreciated how helpful and easy the whole process was. I would definitely recommend getting your insurance here for the great prices, excellent service, and clear communication!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Carolina Rose

August 11, 2026

5  out of  5
rating by Carolina Rose
"Tia is a queen and I can count on her for anything!!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Federal Way insurance team. "
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L J

August 11, 2026

5  out of  5
rating by L J
"Gabby was very personable, and she helped me explore different insurance options."
We responded:
"L, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Alberto Tellez

August 10, 2026

5  out of  5
rating by Alberto Tellez
"Muy amable puntual y extramadamente atenta y muy alegre"
We responded:
"Thanks so much for the fantastic rating, Alberto! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "